What we offer
We offer regular support items in a standard contract as well as ad hoc elements, for example Windows upgrades and patches, as part of a time bank or one off project costs.
Our standard contract options include:
Installation and configuration
Upgrades and patches
Cloud and migration
Backup and disaster recovery
Monitoring and KPI
Bespoke coding
Why choose us?
We have been working with Windows Server since the release of Windows Server NT
3.51 in 1995. The team has also worked extensively with Windows and can provide
expert support with back-end applications and systems on a variety of Windows
operating systems. We can also assist with connectivity from Windows to Linux or vice
versa.
1
Flexible Support
Our contracts are tailored to your requirements but we offer standard Windows server support with options for upgrades and patching.
2
Proactive Monitoring
Our dedicated team uses our monitoring and alerts to support the underlying operating system along with a regular health check that checks system resources and allows us to feed back to you in order to keep the system in top performance.
3
Dependable Team
Our team are Microsoft certified professionals and can provide support for databases and backend applications running on the Windows server operating system.
Customise your support plan
We customise support to meet your needs with any combination
SLA
Response Time
- 2 Hours
- 4 Hours
- 8 Hours
- Next Business Day
COVERAGE
Hours Covered
- Mon-Fri 8am-6pm
- 7 Days 8am-6pm
- Mon-Fri 24 hours
- 7 days 24 hours
Options
specific additions
- Windows OS
- Non-Live Environments
- Bespoke hours
- Contracted days